FREQUENTLY ASKED QUESTIONS

Can I get my merch signed?

Absolutely. We always make time for our fans at the many shows we appear on. Bring your merch with you and we'll be happy to sign it.
How soon can I expect my order?

Postal times will vary, but expect 1-2 weeks average for UK and anywhere between 2-4 weeks for International.
What's your refund policy?

Should there be an issue with your item, please get in touch via the contact section of the site. Please supply order number, pictures of the fault, your name and payment method. As long as items have not been worn, and you contact us within 21 days of the purchase, we will be happy to help you with a refund.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.